F.A.Q

You get to develop a client relationship with your Strata Manager who is the owner. The personalised service is providing knowledgeable advice that is well suited to your building. Debt collection is successful based on the background knowledge the committee share with your manager and levies are sent on time.
There is firm belief in returning calls, balancing accounts, chasing debtors and paying suppliers on time, no whishy-washy /vague quote or work order requests and by-laws not getting registered.

Strata companies charge a commission for placing your insurance policy with a provider that they access through a broker, which the strata company usually owns part of, or has a monetary deal with the insurance broker being offered. This concept limits a strata schemes ability to access other relevant insurers/ brokers who can offer a more competitive policy for the same insurance risk.

Sage Strata does not believe this is right thing to do. We will not get involved in taking commission. Strata schemes under our management are welcome to obtain the most suitable and fair priced policy suitable for their scheme from any broker and any insurer.

Incidental fees add up. You never can budget or forecast correctly and cross checking a multitude of small fees scattered across a P&L statement is confusing and hard to confirm what is correctly and incorrectly charged to your scheme.
A fixed fee concept allows owners to know what to expect, people on fixed incomes can budget correctly and without concern for future deficits that occur in the schemes balance sheet.

Yes. A strata manager is employed by you to carry out your scheme's requests. If you prefer a certain plumber- we send the work order to them. If you want to keep the current cleaner in place. Not a problem, they continue on and send us their invoice for payment. When you switch agencies we automatically send all your tradespersons an email introducing our new agency and for them to send invoices to us for payment.

Absolutely! We have a site meeting with the committee after change over where you can go through everything you would like to see altered or remedied for the scheme from rectifying incorrect levies and reconciling detailed financials to repairing issues within the building or finalising outstanding insurance claims. We then confirm with a realistic timeline you can expect to see results.